PortalITL Staff
BOOK A CONSULT WITH AN ITL TEAM MEMBER
Schedule a consultation online here!
This is the easiest way for you to get support with your teaching, assessment, and/or Watermark needs! Consults can be booked a minimum of 24 hours in advance with any of the following ITL members. If you need assistance within 24 hours, please contact an ITL Member directly and they will do their best to provide you support.
Hillary Fuhrman
ASSISTANT PROVOST, TEACHING AND LEARNING
330-941-2453
Jones Hall 3048
Hillary Fuhrman is the Assistant Provost for Teaching and Learning and has been at YSU since 2009. Before combining Assessment and Faculty Development into the Institute for Teaching and Learning, she was Director of Assessment from 2012-2019. Hillary is also an Academic Senator, serves on the Senate Teaching and Learning and Senate Academic Technology Committees, serves as an Office of Academic Affairs representative on numerous committees, and teaches part-time in Counseling Psychology. Before coming to YSU, she was a Research Associate at the Missouri Department of Higher Education, where she worked state-level policy development and oversaw state-level assessment activities. She is particularly interested in organizational change around continuous improvement, and policy development to support teaching and learning. She holds an MEd In Counseling Psychology from the University of Missouri-Columbia, and a BA in Cultural Anthropology from the University of Texas at Austin.
Dr. Alison Kaufman
ASSISTANT DIRECTOR, ASSESSMENT
330-941-4679
Jones Hall 3048
Alison has been with YSU since 2016, and is primarily responsible for managing student-learning outcomes assessment for academic and co-curricular programs, and managing institutional student surveys (NSSE, Noel Levitz). On campus, she also serves as an advisor to the Student Government Association and teaches part-time in the College of Education. Before coming to YSU, she completed a BS in Non-Profit Administration at Cleveland State University, MS in Urban Education (Instruction in Urban Settings) at Florida International University, and a PhD in Urban Education (Policy Studies) at Cleveland State University. She is interested in involving students in the assessment and evaluation process, and finding ways to increase the use of student voice in decision-making.
Matt Dieter
ASSISTANT DIRECTOR, FACULTY DEVELOPMENT
Jones Hall 3046
Matt is the Assistant Director of Faculty Development and has been at YSU since 2026. Prior to joining YSU, he spent 30 years in public education as both a teacher and administrator in school districts in Virginia, Ohio, and Pennsylvania. He has also served as an adjunct professor of education at Thiel College and Robert Morris University. Matt earned a bachelor's degree in Elementary Education from Indiana University of Pennsylvania. He holds master's degrees in Educational Administration from Westminster College and Instructional Technologies and Design, with an emphasis in online education, from the University of Missouri.
Stephanie Richardson
COORDINATOR CONTINUOUS IMPROVEMENT
Jones Hall 3048
Stephanie has been at YSU since 2024, and is the primary system administrator for two Watermark products, Faculty Success and Course Evaluations & Surveys. She also coordinates the PT faculty credentialing process. Previously, she was employed at Oberlin College as the Box Office Coordinator for the Theater & Dance departments and was the Circulation Manager at the Greenville Area Public Library. She holds an MLS in Library Science from Clarion University of Pennsylvania and a BA in Psychology from Thiel College.
Lisa Fitzgerald-Green
GRADUATE ASSISTANT INTERN
lmfitzgeraldgreen@student.ysu.edu