Divisional Leadership

Joy Polkabla Byers
Vice President of Student Affairs and Dean of Students

Provides strategic leadership for the Division of Student Affairs, leads divisional planning and resource allocation, cultivates campus and community partnerships, and oversees student wellbeing, engagement, and support initiatives.

330-941-2242 | jlbyers@ysu.edu

Erin Driscoll
Interim Associate Vice President of Student Affairs

Leads off-campus housing initiatives, oversees the Wee Care Day Care contract and international housing exemption process, serves as the University's Ombudsperson designee, manages the First Day Complete Program, and serves as the divisional lead for the Steubenville campus. Acts on behalf of the Vice President in their absence and assumes other responsibilities as assigned.

330-941-3580 | eedriscoll@ysu.edu

John Young
Executive Director, Auxiliary Services

Provides leadership for Auxiliary Services and related contracts, including AVI Dining Services catering and retail operations. Oversees the Barnes & Noble Bookstore partnership, vending services, and the Pepsi pouring-rights agreement.

330-941-7438 | jlyoung02@ysu.edu


Carrie Anderson
Associate Director of Student Affairs

Leads Student Media operations, oversees hazing prevention education and compliance initiatives, and manages divisional communications, marketing efforts, and the Student Affairs calendar.

330-941-4702 | clanderson@ysu.edu 

Christy Cameron
Business Manager, Division of Student Affairs

Manages the divisional budget and financial operations, providing oversight for fiscal processes, reporting, and resource management within Student Affairs.

330-941-3581 | cjcameron@ysu.edu 

Olivia Cupp
Director, Housing & Residence Life

Oversees Housing & Residence Life operations, including occupancy planning, residential life, budget management, housing and dining service contracts, and divisional facility initiatives.

330-941-1354 | orcupp@ysu.edu

Lorraine Hollabaugh, SHRM-CP
Executive Assistant, Division of Student Affairs

Provides high-level administrative support to the Vice President for Student Affairs and Dean of Students and the Division of Student Affairs. Oversees calendar management, meeting coordination, report preparation, budget monitoring, purchasing and expense reconciliation, records management, and supervision of Central Housing Office student employees.

330-941-3533 | lmhollabaugh@ysu.edu

Betsy Johnson
Assistant Dean of Students, Community Standards and Student Conduct/Wellbeing, Advocacy and Support

Provides leadership for student conduct processes and community standards initiatives while supporting student development and accountability and leads the Office of Dean of Student team to address Wellbeing, Advocacy and Support.

330-941-4704 | eajohnson09@ysu.edu

Ryan McNicholas
Director, Campus Recreation

Leads Campus Recreation programs and services that promote student wellness, engagement, and success. Oversees recreation facilities, fitness programs, intramurals, club sports, outdoor recreation opportunities, division-wide IT projects, and campus vending operations.

330-941-2207 | ramcnicholas@ysu.edu

Dr. Francine Packard
Director, Student Counseling Services

Oversees Student Counseling Services and the Mercy Health counseling services contract, ensuring students have access to comprehensive mental health support and resources.

330-941-3737 | fepackard@ysu.edu

Frank Scrocco
Director, Kilcawley Center

Oversees Student Center operations and provides leadership for Student Activities, Student Government Association, Fraternity & Sorority Life, and Penguin Productions. Manages daily operations of student engagement spaces and programs.

330-941-2509 | fascrocco@ysu.edu

Rick Williams
Director, Veteran Affairs

Serves as the University's primary point of contact for military-connected students, veterans' programs, and education benefits. Located in the Carl A. Nunziato Veterans Resource Center.

330-941-2506plwilliams@ysu.edu