Support Area Actions

PLAN FOR STRATEGIC ACTIONS - to Take Charge of Our Future

Each support area will develop objectives and accompanying strategies, tactics, responsible parties, timelines and resource disposition and actions annually to optimally support the PLAN FOR STRATEGIC ACADEMIC ACTIONS. The consultation to create the objectives will be connected to a budget annually presented to the Board of Trustees that aligns resources with key strategies to achieve stated objectives. Progress on objectives will be assessed annually so adjustments are made as warranted and in mid-stream of implementation if necessary.

SUPPORT AREA ACTIONS

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  • Develop a Multi-Year Plan to Achieve Enrollment That Respects YSU’s Mission and Values and Provides a Pathway to Fiscal Sustainability
  • Assure responsibilities are known and carried out at each touch-point in the YSU value proposition for prospective, current, and post-graduate students
  • Develop and Implement a College Student Recruitment Engagement Plan in Each College
  • Develop a Strategic Enrollment Plan for Graduate Education and International Programs
  • Develop a Plan and Infrastructure to Increase Undergraduate and Graduate Enrollment through Cyberlearning
  • Enhance value-proposition of a YSU experience with credentials, certificate, badges, and certifications that directly link to degree programs in aggregate over time

  • Develop Mission, Quality, and Attributes Statements in Each University Support Area
  • Develop a Customer Service Orientation Plan for Campus Employees
  • Develop a Plan to Address Mental Health and Wellness for Employees and Students

  • Reassess YSU’s Brand to More Clearly Identify Brand Promise, Brand Perception, and Target Audience
  • Develop Communication Plan to Strengthen Brand Identity and Support Strategic Recruitment
  • Overhaul YSU Digital Presence through an Enhanced Social Media Strategy and Improved Website Architecture and Content

  • Assess, Evaluate, and Improve YSU’s Technology Capability to Support Key Strategic Initiatives Including Admissions, Degree Audit, Advising, Recruitment, and Data Analytics
  • Implement a Business Intelligence System to Support Timely Delivery of Data and Institutional Decision-Making
  • Optimize data-governance that assures ownership and responsibilities as well as integrity of the uses of data for informed decision-making

  • Develop the human talent capacity of Office of Institutional Research & Analysis
  • Utilize intellectual capacity/capabilities of faculty, staff, and students where appropriate for data-mining and analytics
  • Develop and implement reporting of important data on a regular basis assuring it is useful, useable, and used
  • Clarify the role that data plays to inform decisions
  • Assess and develop a strategy considering all of the web-based services that interpret for the public the YSU value proposition

  • Develop and implement an Academic Program Effectiveness & Enhancement plan
  • Standardize Faculty Workloads for Teaching Excellence
  • Optimize Course Scheduling for Degree Completion
  • Audit Support Activities to Reduce Barriers and Enhance Student Experience
  • Develop a Process for Annual Review with a Goal of Optimizing Staffing Needs
  • Optimize Scheduling of Classes and Space Utilization